Contact Us
For product questions, order help, delivery issues, or a return request, please contact us using the details below. Include your order number when your message relates to an order.
Bannoic is owned and operated by Heilongjiang Hongding Technology Co., Ltd.
Company Information
Brand: Bannoic
Operating company: Heilongjiang Hongding Technology Co., Ltd.
Registered address: Room A0119, 15/F, Dibao Building, No. 363 Xuanhua Street, Nangang District, Harbin, Heilongjiang, China
Email: service@bannoic.com
Phone: +852 2191 4488
What to include
Please describe the item, your question, and any relevant order information. For a damaged or incorrect item, attach clear photographs of the item and packaging.
Return address note
Do not send merchandise to the registered business address. Returns must be approved first; our support team will provide the appropriate return location and instructions.
Contact form
Use the contact form on this page to send a message. We aim to review messages within 1–2 business days.
Support timing
Our support team reviews messages during regular business hours. A clear subject line, order number, and the email used at checkout help us route a request correctly. We do not ask customers to send full payment-card numbers or security codes by email.
Product questions before ordering
If you need help comparing products, tell us which items you are considering and what you would like to know. We will point you to the relevant product information rather than make a promise that is not supported by the listing.