Last updated: September 2026
Heilongjiang Hongding Technology Co., Ltd., operating the Bannoic brand, uses personal information to provide the online store, process orders, communicate with customers, and meet legal obligations.
Information we collect
Depending on how you use the store, this may include your name, email, phone number, billing and delivery address, order details, payment confirmation, messages to support, device information, browser information, IP address, and cookie or similar technology data.
How we use information
- To process, fulfil, deliver, and support orders.
- To respond to questions, returns, refunds, and delivery concerns.
- To maintain site security, prevent fraud, and keep records required by law.
- To understand store performance and improve the customer experience where permitted.
- To send marketing communications only where permitted and according to your choices.
Service providers
We may share relevant information with Shopify, payment providers, fulfilment and delivery partners, customer-support providers, analytics providers, and professional advisers when necessary for the purposes described above. These providers may process information in countries other than your own.
Cookies and choices
The store may use cookies and similar technologies for essential functions, preferences, security, analytics, and marketing where permitted. You can manage cookies through your browser and any consent tools shown on the store. Opting out of non-essential cookies may affect some features.
Retention and security
We retain information for as long as needed to provide services, complete transactions, meet tax or legal obligations, resolve disputes, and enforce agreements. No online transmission or storage method can be guaranteed perfectly secure.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of personal information, and to object to certain processing. Contact us using the details below; we may need to verify your identity and may have lawful reasons to retain some information.
Children
The store is not directed to children, and we do not knowingly collect personal information from children where prohibited by law.
Changes
We may update this notice as our services or legal obligations change. The date at the top indicates when it was last revised.
Company Information
Brand: Bannoic
Operating company: Heilongjiang Hongding Technology Co., Ltd.
Registered address: Room A0119, 15/F, Dibao Building, No. 363 Xuanhua Street, Nangang District, Harbin, Heilongjiang, China
Email: service@bannoic.com
Phone: +852 2191 4488
Applicable law: This notice is read together with applicable privacy and data-protection law in the relevant customer’s location.
International processing
Shopify, payment services, delivery partners, and other service providers may process information in a country different from the one where you live. We select providers relevant to the service being delivered and expect them to handle information under their contractual and legal obligations.
How to contact us about privacy
Send a request to service@bannoic.com with the subject line “Privacy request”. We will explain any identity verification needed, respond within the period required by applicable law, and tell you when a request cannot be completed because a lawful retention or security reason applies.