Terms of Purchase

Last updated: September 2026

These purchase terms explain the practical steps from checkout to delivery for orders placed through Bannoic.

Before you place an order

Review the product page for the item’s intended use, materials, included parts, care instructions, price, and availability status. Make sure your delivery details are complete and that the product suits your intended use.

Checkout and order review

At checkout you will see the selected items, delivery destination, applicable shipping charge, taxes where applicable, and payment method. We may contact you if a material error or availability issue needs to be resolved.

Price and currency

Store prices are displayed in USD unless another currency is shown. No crossed-out original price or automatic discount is used as part of this purchase presentation.

Processing, delivery, and tracking

Orders are typically processed within 1–3 business days. Delivery estimates and charges are described in the Shipping Policy. A tracking email is sent after dispatch when tracking is available.

Cancellations, returns, and refunds

Contact service@bannoic.com within 12 hours to request a cancellation before fulfilment. Return requests must follow the Return & Refund Policy; do not send merchandise to the registered office address.

Order records

Keep your confirmation email and any tracking message until the order is complete. If the confirmation does not match what you intended to buy, contact service@bannoic.com promptly so we can review the order before fulfilment begins.

Customer responsibilities

You are responsible for checking the product’s intended use, entering a complete address, selecting the correct quantity, and making sure the recipient can accept the delivery. These checks help prevent avoidable delivery and return problems.